Francesca Gino has been studying rebels in life and the workplace for more than 15 years and has discovered that those people who practice "positive deviance" at work may be harder to manage, but they are good for the bottom line. Having someone like this on your team means that their passion, drive and creativity can raise the organization to a new level.
Gino takes case studies from all kinds of businesses, including Google, Pixar, fast food chains and more and analyzes what rebels in these workplaces have in common. She makes the argument that while most of us are taught from an early age to be rule followers, that this can make us less effective and more unfulfilled at work. Luckily, the has some strategies for embracing rebellion at work and in life.
Definitely an interesting read, and I made some notes while I was reading this book. One example that struck me was how one workplace analyzed a situation and asked three groups, "What should you do?," "What would you do?," and "What could you do?" --- and the "could" approach actually led people to analyze a situation from many perspectives and then generate more possible solutions than the other two approaches. Having Gino present evidence but also strategies makes this an interesting and approachable read that gave me some ideas, as well.
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