This book is a collection essays and stories from Dr. O'Connell, who spent 30 years caring for homeless people in Boston.
This doctor is based in Boston, but I feel that the stories he shares here can be echoed by people who work with the homeless in many large cities. O'Connell focuses less on the medical attention given to people, and more on the people, themselves, and their stories. His essays range in time, so in one story, we might have someone in 1988 and another in 2001. At times, I found I needed to put the book down and take a few moments to reflect and consider what I was reading. This is a thoughtful book that I feel can provoke a number of emotional responses.
It's impressive to read about BHCHP (Boston Health Care for the Homeless Program) putting together not just dedicated services, but also an electronic medical system for homeless care to coordinate care and monitor quality measures across hospitals and clinics.
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